Frequently Asked Questions

How do I find a Primary Care Provider?
Click here

 

If I want to change my Primary Care Provider (PCP), who should I contact? 
Contact your local Department of Social Services at 910-323-1540 or 910-677-2999, 1225 Ramsey St., Fayetteville, NC 28301

 

How do I find out who my Primary Care Manager is and how do I reach them? 
Call 910-485-1250 to contact your Primary Care Manager.

 

How do I become a Carolina Access enrollee? 
Contact your local Department of Social Services at 910-323-1540 or 910-677-2999, 1225 Ramsey St., Fayetteville, NC 28301

 

How do I change my address? 
Contact your local Department of Social Services at 910-323-1540 or 910-677-2999, 1225 Ramsey St., Fayetteville, NC 28301

 

I haven't received my Medicaid card? 
Contact your local Department of Social Services at 910-323-1540 or 910-677-2999, 1225 Ramsey St., Fayetteville, NC 28301

 

What are my Rights & Responsibilities?

Click Here

 

How do I file a complaint?

Click Here

Call

910-485-1250

 

Back to Home

225 Green Street, Suite 1006, Fayetteville, NC 28301